Last updated: November 25, 2023
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://www.maqwhale.com website, social media pages (the “Service”) operated by ALMAQABI BHUS eCommerce Home I WLL (“us”, “we”, or “our”). CR 133279
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of ALMAQABI BHUS eCommerce Home I WLL and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by ALMAQABI BHUS eCommerce Home I WLL.
ALMAQABI BHUS eCommerce Home I WLL has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that ALMAQABI BHUS eCommerce Home I WLL shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.Our Service may contain and collect user and customer provided data on our website to attribute sales and other conversions for advertisement purpose. This is done in a privacy-safe way through links to third-party web sites or services that are not owned or controlled by ALMAQABI BHUS eCommerce Home I WLL. These include google, meta ( facebook, instagram, etc.), twitter and may include other social media. By using our website and / or purchasing through our website or social media, we understand that you consent to these terms.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Bahrain without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Refund Policy
Return unused unopened product (here after referred to as “Product”) in its original form and packaging within 3 days to be eligible for full refund. Products returned after 3 days and within 7 days will get 50% refund. No refunds after purchase of Product after 7 days. For more information contact us. The timeline for processing the refund is up to 30 working days and refunds are made only through the original mode of payment, Also customer / buyer will be bearing the return shipping cost.
Return address Country Bahrain City Sanabis – exhibition tower floor 7 fastbird delivery Block 410 Road 1011 Building 614 Office 1004 telephone +973 17008180 timing 9 am – 4 pm Sunday to Thursday.
No exchange allowed.
Delivery policy
We deliver same day or maximum next day for orders in Bahrain; within 5 working days in other GCC.
Contact Us
If you have any questions about these Terms, please contact us.
How MAQWhale store adapting to Covid-19
MAQWhale works with partners to deliver your orders. We’re in regular communication with them for the latest status updates.
Our partners is still operating and we’re continuing to accept orders. Delivery and shipping will take longer but your order will reach you.
Your support means a lot to us, especially during this time. Stay safe and take care of yourselves.
Information regarding Covid-19
The global social distancing measures are affecting our store as well which means order delivery and shipping is taking more time than usual.
Our standard fulfillment estimate of 14 business days is currently closer to 30 – 60 days. We’re actively communicating with our partners and following the latest news on Covid-19. Please follow our news where we share current updates: [news]
This is a difficult time for everyone and we thank you for your patience. Health is the number one priority right now, so stay safe.
General update
As you know, the entire world is facing difficulties, so our shipping and delivery times will take longer than usual.
Thank you for all your support while we weather the storm!