Shipping, return and refund policy

Shipping, Return & Refund Policy, Terms and Conditions

Last updated: October 14, 2023

Please read this policy, terms and conditions carefully before using the https://www.maqwhale.com website, social media pages (the “Service”) operated by ALMAQABI BHUS eCommerce Home I WLL (“us”, “we”, or “our”). CR 133279

Your access to and use of the Service is conditioned on your acceptance of and compliance with the Terms and Conditions which includes this shipping, return & refund policy.

The Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Refund Policy

Return unused unopened product (here after referred to as “Product”) in its original form and packaging within 3 days to be eligible for full refund. Products returned after 3 days and within 7 days will get 50% refund. No refunds after purchase of Product after 7 days. For more information contact us. The timeline for processing the refund is up to 30 working days and refunds are made only through the original mode of payment, Also customer / buyer will be bearing the return shipping cost.

Return address Country Bahrain City Sanabis – exhibition tower floor 7 fastbird delivery Block 410 Road 1011 Building 614 Office 1004 telephone +973 17008180 timing 9 am – 4 pm Sunday to Thursday.

No exchange allowed.

Delivery policy

We deliver same day or maximum next day for orders in Bahrain and within 5 working days in other GCC.

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